Privacy Policy

Effective Date: 09/01/2024

1. Introduction

Welcome to Vegas West Homes, LLC, operating as Souza10 Real Estate (hereinafter referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is managed with the utmost care and in accordance with applicable laws and regulations. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website at www.souza10rentals.com and utilize our services.

2. Information We Collect

2.1 Personal Information

In the course of your interactions with our website and services, we may collect the following types of personal information:

• Contact details, including but not limited to, your name, email address, and phone number.
• Rental applications voluntarily submitted through our website, including associated documents and data.
• Proof of identification and income (e.g., copies of ID, pay statements, bank statements).
• Rental history, including contact information for current and prior landlords.

2.2 Usage Data

We may also collect data regarding your interactions with our website and services, including:

• Your IP address.
• The type and version of your browser.
• Pages viewed and time spent on our site.

3. Use of Your Information

The information we collect is utilized for the following purposes:

• To process and manage rental applications, including verifying identity and financial qualifications.
• To deliver and manage our property management services effectively.
• To communicate pertinent information regarding rental inquiries, applications, and other related matters.
• To improve and optimize our website and services.
• To send marketing communications, contingent upon your prior consent.

4. SMS and Call Communication

4.1 Service Description

Vegas West Homes, LLC (dba Souza10 Real Estate) is engaged in the provision of property management services. Our SMS and call communication practices are designed to facilitate:

• Correspondence with current tenants and landlords concerning property management and service updates.
• Responses to inquiries from prospective tenants who initiate contact via SMS or phone calls.

4.2 Consent and Communication Policy

• By providing your wireless phone number to us, you consent to receive SMS messages and phone calls for any purpose related to your rental application or tenancy, including marketing purposes. This includes communication regarding service requests, tenant inquiries, and marketing of our products and services.
• Outbound SMS communications are only initiated if you have previously consented through a signed agreement. SMS communications are used exclusively for conversational purposes related to property management.

4.3 Opt-Out Mechanism

• You may opt-out of receiving SMS messages at any time by replying with "STOP" to any SMS we send or by contacting us directly at info@souza10.com.
• You may also withdraw consent for phone calls by contacting us at the same email address.

4.4 Compliance with Regulations

• Our SMS and call practices comply with all relevant regulations, including the Telephone Consumer Protection Act (TCPA) and carrier guidelines.
• We ensure that all communications are conducted in accordance with carrier policies and that requisite consents are secured.

5. Data Protection

We implement rigorous technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption and secure server technologies.

6. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to provide our services or as mandated by law. We may disclose your information to:

• Service providers assisting us in operating our website and delivering our services.
• Legal authorities in response to lawful requests or requirements.

7. Compliance with Nevada Real Estate Law

In accordance with Nevada real estate regulations, we adhere to the following principles:

• Disclosure Requirements: We provide clear and transparent disclosures regarding how your personal information will be used and protected. This includes compliance with Nevada Revised Statutes (NRS) Chapter 645, which governs real estate practices in Nevada.
• Application Fee: As part of the rental application process, a non-refundable fee of $75.00 per adult is required, as specified on our application form. This fee must be paid online at the end of the application process.
• Required Documentation: Applicants must provide valid identification, proof of income, contact information for current and prior landlords, and acknowledgment of application requirements. Failure to provide all required documentation may result in delays or cancellation of the application.
• Processing Time: Complete applications will be processed within up to 72 business hours. Incomplete applications or failure to provide required information within this timeframe may result in application cancellation.
• Income Requirements: Applicants must demonstrate a gross income of at least three times the monthly rent amount to qualify for rental.

8. Third-Party Links

Our website may contain hyperlinks to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Amendments to This Privacy Policy

We reserve the right to modify this Privacy Policy at our discretion. Any changes will be posted on this page with a revised effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Information

For any inquiries regarding this Privacy Policy or the handling of your personal information, please contact us at:

Vegas West Homes, LLC (dba Souza10 Real Estate)
Email: info@souza10.com
Phone: 702-529-0400
Address: 3651 S Lindell Rd, Ste. D690, Las Vegas, NV 89103

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Disclosure and Consent

By submitting your contact information, you consent to receiving communications from Vegas West Homes, LLC (dba Souza10 Real Estate) regarding your inquiry. This may include follow-up messages via email, SMS, or phone call, in accordance with applicable laws and regulations. We adhere to strict privacy practices and your information will be used solely for the purpose of addressing your inquiry and providing relevant information about our services. For more details on how we handle your data, please review our Privacy Policy.